Retail Store Location

10520 Yonge Street
Richmond Hill, ON

L4C 3C7

Opening Hours

Mon   9:30AM-9:00PM
Tues  9:30AM-9:00PM
Wed   9:30AM-9:00PM
Thur   9:30AM-9:00PM
Fri      9:30AM-9:00PM
Sat     9:30AM-6:00PM
Sun   11:00AM-6:00PM

You may return an item within 20 DAYS of the date of purchase. Returned Items MUST be in unused, re-sellable condition and in the original packaging. All returns are to be sent prepaid by the customer unless the merchandise is defective; We CANNOT accept COD returns, unless authorized by Tru Pet. All original packaging must be intact and returned with the items.

The following Items are non-returnable:

Toys and Treats
Grooming Tools
Books and videos (unless defective in which case we will replace the returned item with the same title).